Our company is committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return process within 30 days of receiving your order.

To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and with all original packaging.
• The return request must be initiated within 30 days from the date of delivery.

Certain items are exempt from our standard return policy:

• Custom-made or personalized products: These items cannot be returned unless they are defective or damaged.
• Perishable goods: Items such as food, flowers, or other perishable products are non-returnable.
• Digital downloads: Software, e-books, and other digital content are not eligible for return.

1. Contact Customer Support: If you wish to return an item, please contact our customer support team within the specified timeframe.
2. Provide Details: Provide your order number, item details, and reason for the return.
3. Return Authorization: Our team will provide you with a return authorization (RA) number.
4. Packaging: Pack the item securely in its original packaging.
5. Shipping: Ship the item back to our designated return address using a trackable shipping method.
6. Refund: Once we receive the returned item and verify its condition, we will process the refund within 5 business days.

• Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).
• Items valued at $35 or more must be returned using a trackable shipping method.

• Refunds will be issued to the original payment method.
• Depending on your financial institution, it may take additional time for the funds to become available in your account.

If you have any questions or need assistance with your return, please reach out to our customer support team.